Shipping internationally from India can be smooth and affordable — if you know what to watch out for. Unfortunately, many first-time shippers make avoidable errors that lead to customs delays, high fees, or worse, rejected shipments. Here are the top 5 mistakes we see and how you can avoid them with ease.
1. Incomplete or Incorrect Documentation
Customs paperwork is the heart of any international shipment. Miss one item, or get the value declaration wrong, and your package could be held indefinitely.
Solution: Always include a detailed invoice with accurate item descriptions and values. Our team helps prepare proper commercial invoices and ensures HS codes (if needed) are correct.
2. Overpacking and Inflated Volumetric Weight
Too much padding or oversized boxes can lead to higher costs, even if your parcel is light. Shipping charges are based on volumetric weight, not just the actual weight.
Solution: Use our Smart Repacking Service to optimize packaging, reduce size, and save up to 30% on courier charges.
3. Sending Prohibited or Restricted Items
Every country has its list of prohibited or restricted items. Spices, cosmetics, medicines, or religious items may not be allowed or may require special paperwork.
Solution: Consult our shipping guide by country or check with our support team before placing your order. We’ll let you know what’s safe and what’s not.
4. Ignoring Customs Duties
Many customers are unaware that recipients may have to pay import duties in the destination country. Failing to prepare for this can cause issues at delivery.
Solution: We provide duty estimate guidance in advance and help you label your parcel correctly to minimize duty risks (like marking personal use where applicable).
5. Not Insuring High-Value Items
If your parcel contains something valuable, not insuring it is a gamble. Lost or damaged items can’t always be replaced easily.
Solution: We offer optional shipping insurance at affordable rates so you can send goods with peace of mind.
Avoiding these mistakes will make your international shipping experience faster, cheaper, and stress-free. Whether you’re sending gifts, food, or shopping from Indian websites — we’re here to make it simple.